Terms of Use

1. Agreement

By accessing Glide Black websites, booking pages, or related services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the service.

2. The service

Glide Black provides technology that facilitates bookings with independent transportation operators. Unless expressly stated, Glide Black is not the motor carrier; your contract for the ride is with the fleet you select, subject to their tariffs, policies, and insurance.

3. Accounts and eligibility

You must provide accurate information when booking or creating an account. You are responsible for safeguarding credentials and for activity under your account.

4. SMS terms

Where a booking flow offers SMS notifications, your opt-in is limited to transactional messages about that booking and related service updates, as described at the point of collection. Standard carrier charges may apply. Reply HELP for help or STOP to cancel where supported.

5. Acceptable use

You agree not to:

• Use the service unlawfully or to harass others;
• Attempt to gain unauthorized access to systems or data;
• Interfere with the integrity or performance of the service;
• Scrape or automate access in a way that violates our policies or applicable law.

6. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLIDE BLACK DISCLAIMS IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLIDE BLACK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF YOUR USE OF THE SERVICE. IN NO EVENT SHALL GLIDE BLACK’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100) OR THE AMOUNTS YOU PAID GLIDE BLACK FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

8. Indemnity

You will defend and indemnify Glide Black against claims arising from your misuse of the service, your violation of these terms, or your violation of others’ rights, to the extent permitted by law.

9. Governing law

These terms are governed by the laws of the State of Tennessee, United States, excluding conflict-of-law rules. Courts in Davidson County, Tennessee, shall have exclusive jurisdiction, except where prohibited by law.

10. Changes

We may modify these terms. We will post the updated terms on this page and update the “Last updated” date. Continued use after changes constitutes acceptance of the revised terms.

11. Contact

For questions about these terms, contact Glide Black through the support channel published on https://glideblack.com.